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Introduction to Marketing

BUS102 | 3 Credits

Introduction to Marketing will give you a clear picture of what marketing really is—from building customer value and crafting brand strategies to using digital tools, pricing tactics, and sustainability to connect with the right audience.

Professor: Ms. Amita Sane

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About Introduction to Marketing

What You’ll Learn

Introduction to Marketing will teach you the tools and techniques you need to connect with the right audience. After completing this course, students will be able to:

  • Define marketing and explain its role in creating value for customers and society
  • Understand the importance of marketing in various career paths and personal branding.
  • Discuss the importance of strategic planning in marketing
  • Understand the product life cycle and its implications for marketing strategy
  • Identify criteria for effective segmentation and methods for targeting specific market segments
  • Analyze the effectiveness of various promotional tools in reaching target audiences.
  • Understand different pricing strategies and their applications
  • Analyze the benefits and challenges of digital marketing strategies.
  • Explain the concept of CRM and its role in building customer loyalty
  • Understand the principles of sustainable marketing practices

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Course Details

BUS102
Introduction to Marketing
3 Credits

This course provides an introduction to the field of marketing, emphasizing the role of marketing in the modern business environment. Drawing from the McGraw-Hill textbook Marketing: Because Everyone is a Marketer, students will explore core marketing principles, consumer behavior, branding, digital marketing, and strategic decision-making. The course uses real-world examples, case studies, and marketing simulations to help students think like marketers and apply theoretical concepts in practical contexts.

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The American Council on Education (ACE) evaluates and recommends college credit for courses taken outside traditional degree programs. StraighterLine courses are ACE Credit®-recommended, which means they are transferable to over 3,000 colleges and universities nationwide.

ACE Code:

OOSL-0124

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28-day Average Course Completion for All StraighterLine Courses

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Prerequisites

There are no prerequisites for this course.

Course Text 

All course readings can be found within the course and are adapted from:

 
  • Hunt, C. Shane, et al. Marketing. 4th ed., McGraw-Hill, 2024. ISBN: 9781265271084

Course Checkpoints

Checkpoint 1: Why Marketing Matters to You

  • The Value of Marketing
  • History of Marketing
  • Needs versus Wants
  • The Marketing Mix: The Four Ps
  • Trends Affecting Marketing

Checkpoint 2: Strategic Planning

  • The Importance of Strategic Planning
  • Mission Statement
  • The Marketing Plan
  • Tools and Techniques for the Situation Analysis
  • Basic Tools and Techniques of Marketing Strategy
  • Marketing Strategy in a Global Context
  • Marketing Analytics

Checkpoint 3: Product Development

  • What is a New Product?
  • The Stages of New-Product Development
  • Risks in New-Product Development
  • Product Adoption
  • The Product Life Cycle

Checkpoint 4: Segmentation, Targeting, and Positioning (STP)

  • Market Segmentation
  • Segmentation Bases
  • International Market Segmentation
  • Selecting Target Markets
  • Target Marketing Strategies
  • Ethical Issues in Target Marketing
  • Market Positioning

Checkpoint 5: Promotional Strategies

  • Promotion Mix
  • Advertising
  • Sales Promotion
  • Personal Selling
  • Public Relations
  • Promotional Metrics
  • Promotion-Mix Budgeting Strategies

Checkpoint 6: Personal Selling

  • Importance of Personal Selling
  • Types of Sales Positions
  • The Personal Selling Process
  • Foundations of Sales Success
  • Sales Technology and Social Selling
  • Ethical Issues in Personal Selling and Sales Management

Checkpoint 7: Pricing

  • The Importance of Pricing
  • The Price-Setting Process
  • Pricing Tactics
  • Technology and Pricing
  • Global Pricing
  • Legal and Ethical Issues in Pricing

Checkpoint 8: Retailing

  • What is Retailing?
  • Identify Retail Store Formats
  • Online Retailing and Other Nonstore Retail Formats
  • Retail Marketing Strategy
  • Twenty-First Century Retailing

Checkpoint 9: Digital and Social Media Marketing

  • The Digital Marketing Revolution
  • Search Marketing
  • Social Media Marketing
  • Content Marketing
  • Digital and Social Media Marketing Metrics
  • Ethical Issues in Digital and Social Media Marketing

Checkpoint 10: Branding

  • Branding
  • Brand Equity
  • Brand Strategies
  • Packaging
  • The Role of Social Media in Branding
  • Global Branding
  • Branding for Nonprofit Organizations

Checkpoint 11: Customer Relationship Management (CRM)

  • What is Customer Service?
  • Gaining and Keeping Loyal Customers
  • Improving Customer Relationships
  • Customer Relationship Management
  • Security and Ethical Issues in Customer Relationship Management
  • Determining the Effectiveness of Customer Relationship Management

Checkpoint 12: Social Responsibility and Sustainability

  • Corporate Social Responsibility
  • Sustainable Marketing
  • Environmental Marketing
  • Global Environmentalism and Sustainability
  • The Impact of Social Media on Corporate Social Responsibility

Assignments & Grading 

Your score provides a percentage score and letter grade for each course. A passing percentage is 70% or higher.

Assignments for this course include:

  • 12 Checkpoints
  • 4 Benchmarks
  • 2 Capstones

What You’ll Need 

  • A reliable computer or laptop
  • Stable internet connection
  • Web browser
  • Basic computer skills
  • Any required course materials

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Course Professor

Ms. Amita Sane

MStat

Ms. Sane has a Master’s in Statistics with practical experience in statistical tools and teaching introductory statistics across diverse learning environments.

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Marketing & Your Career in Business

Marketing is more than just advertisement and logos — it’s about understanding psychology and creating real value. In Introduction to Marketing, you’ll learn how to think strategically about products, pricing, promotion, and more, so you can make smart marketing decisions in your business career.

Why it matters:

  • 1.7 million new jobs are expected in business and financial fields between 2023–2033.
  • Businesses move faster than the public sector and offer a greater variety of options for people who value growth and innovation.

In-demand careers in this field include:

Marketing Specialist, Digital Marketing Analyst, Brand Manager, Social Media Coordinator, Content Strategist, Market Research Analyst, Public Relations Associate, SEO Specialist, and Email Marketing Manager

How this course sets you up for success:

Marketing is a prerequisite for most business majors. This course will help you understand core marketing principles that you can apply in any business career.

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