Organizational Behavior

Course Content from McGraw-Hill

Course Number: BUS120

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This course is designed to provide students with an opportunity to explore the behavior of individuals, groups, and organizations within today’s dynamic work environment. Specific topics include communications, motivations, leadership, power structure, and organizational culture.

etextbook included

college credits

Self Paced

Business

This Course Now Includes a FREE eTextBook

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10/15/14 by maryahrebecca

Content Rating	80 100
Overall Rating	80 100

10/15/14 by maryahrebecca

Content Rating	80 100
Overall Rating	80 100

8/11/14 by kristinaea

Make sure you study and use the practice pieces in the lessons!

Content Rating	80 100
Overall Rating	80 100

8/11/14 by kristinaea

Make sure you study and use the practice pieces in the lessons!

Content Rating	80 100
Overall Rating	80 100

7/10/14 by lancehokan

I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.

Content Rating	80 100
Overall Rating	80 100

7/10/14 by lancehokan

I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.

Content Rating	80 100
Overall Rating	80 100

9/1/13 by milfordaco

The textbook is easy to understand.

Content Rating	80 100
Overall Rating	80 100

8/23/13 by arhenderson05

must get book

Content Rating	60 100
Overall Rating	60 100

8/4/13 by zwlmel

harder than principles of management

Content Rating	100 100
Overall Rating	100 100

7/24/13 by arhenderson05

get the book

Content Rating	60 100
Overall Rating	60 100

5/23/13 by latricejohnson

It was great because it was self-paced and not challenging at all.

Content Rating	100 100
Overall Rating	100 100

5/9/13 by nmjwilliams92

Needed for most business degrees or minors, it's a core class basically about sociology and psychology and it's application to business.

Content Rating	60 100
Overall Rating	60 100

2/21/13 by johnnyc

Content Rating	80 100
Overall Rating	80 100

1/26/13 by chrislane125

Content Rating	100 100
Overall Rating	100 100

12/22/12 by brandon.symonette

Content Rating	80 100
Overall Rating	80 100

12/17/12 by bking14

Content Rating	60 100
Overall Rating	60 100

11/23/12 by bug0430

Content Rating	80 100
Overall Rating	80 100

11/23/12 by bug0430

Content Rating	80 100
Overall Rating	80 100

11/17/12 by wrgentry

Content Rating	80 100
Overall Rating	80 100

11/17/12 by wrgentry

Content Rating	80 100
Overall Rating	80 100

9/6/11 by christilsnyder

Overall Rating	80 100
Content Rating	100 100

9/5/11 by kevinslagle24

Overall Rating	100 100
Content Rating	100 100

9/5/11 by leilanilippincott

Overall Rating	80 100
Content Rating	80 100

12/26/09 by christilsnyder

Content Rating	100 100
Overall Rating	80 100

12/25/09 by kevinslagle24

Content Rating	100 100
Overall Rating	100 100

12/24/09 by leilanilippincott

Content Rating	80 100
Overall Rating	80 100

Course Objectives

After completing this course, you will be able to:

Correlate self-concept, personality, emotions, and values to work performance.
Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
Compare and contrast content and process theories of motivation.
Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
Examine techniques for effective team work, especially in problem-solving and decision-making.
Examine barriers to communication and apply techniques of effective communication.
Differentiate functional and dysfunctional conflict and apply conflict management techniques.
Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
Select elements of organizational structure to optimize employee motivation.
Correlate organizational culture to employee motivation.
Examine employee responses to organizational change and apply strategies to overcome resistance to change.
Apply leadership theories and styles to improve employee motivation.

Topic	Topic	Subtopics	Objectives
1	Issues in Individual Behavior	Social Perception and Attributions Diversity Stress and Stress Management	Correlate perceptions, stereotypes, and attribution to workplace behavior. Analyze issues impacting a diverse workforce. Examine causes and consequences of stress. Describe stress-reduction techniques.
2	Determinants of Individual Behavior	Self-Concept Personality Emotions Values	Define and explain self-concept and self-efficacy. Evaluate the applicability of personality traits to work performance. Correlate emotions to work performance. Classify and illustrate personal values and value conflicts.
3	Determinants of Individual Task Performance	Intelligence and Ability Attitudes Job Satisfaction Learning	Explain mental abilities and multiple intelligences. Correlate attitudes to work performance. Compare and contrast models of job satisfaction. Examine how organizations encourage employees to learn.
4	Theories of Motivation	Content Theories of Motivation Process Theories of Motivation	Compare and contrast content theories of motivation. Compare and contrast process theories of motivation.
5	Motivation: Performance Management	Goal Setting Feedback and Rewards Reinforcement	Explain the effect of outcome goals and learning goals on performance. Examine the effect of feedback and rewards on performance. Assess the use of reinforcement for behavior modification.
6	Teams in the Workplace	Types of Teams Norms and Roles Team Structures Problems of Teams List types of teams.	Explain the effect of norms and roles on behavior. Describe the structure, size, and design of teams. Examine the obstacles to team effectiveness, such as groupthink and social loafing.
7	Team Building	Effective Teams Stages of Team Development Decision Making in Teams	Describe the characteristics of effective teams, such as cohesiveness, cooperation, and trust. Explain and illustrate the stages of team development. Compare and contrast team problem-solving and decision-making techniques.
8	Communication	Process of Communication Barriers to Communication Types of Communication Effective Communication	Explain the process of communication. Illustrate barriers to communication. Illustrate verbal, non-verbal, formal, and non-formal communication. Apply the techniques of sending and receiving messages and active listening.
9	Organizational Politics	Influence Tactics Types of Power Politics Ethics	Select an influence tactic for a situation. Classify bases of power in business situations. Demonstrate the use of political tactics to achieve organizational goals. Apply principles of ethics when exerting influence or authority or when employing political tactics.
10	Conflict and Negotiation	Causes of Conflict Functional and Dysfunctional Conflict Conflict Management Negotiation	Analyze the causes of conflict. Distinguish between functional and dysfunctional conflict. Apply techniques of stimulating functional conflict. Apply techniques of resolving dysfunctional conflict. Apply techniques of negotiation to resolve conflicts.
11	Leadership	Leadership Theories and Styles Leaders and Followers	Compare and contrast leadership theories and styles. Correlate leadership theories and styles to employee motivation.
12	Organizational Structure and Design	Structure and Organizational Behavior	Describe how structure enhances organizational effectiveness. Explain how flexibility contributes to organizational success.
13	Organizational Culture	Elements of Organizational Culture Organizational Socialization Mentoring	Correlate organizational artifacts, values, and assumptions to employee motivation. Correlate models of organizational socialization to employee motivation. Evaluate the usefulness of mentoring as a tool to embed organizational culture.
14	Change Management	Models of Change Resistance to Change Overcoming Resistance to Change	Analyze models of organizational change. Examine the causes of resistance to change. Apply strategies to overcome resistance to change.
15	Review Topic	Review	Review

There are no prerequisites to take Organizational Behavior.

The required eTextbook for this course is included with your course purchase at no additional cost. More information on StraighterLine eTextbooks

Prefer the hard copy? Simply purchase from your favorite textbook retailer; you will still get the eTextbook for free.

In their new Fourth Edition, McShane and Von Glinow continue the trailblazing innovations that made previous editions of Organizational Behavior recognized and adopted by the new generation of organizational behavior (OB) instructors. Acclaimed for its readability and presentation of current knowledge, this textbook's philosophy is that OB knowledge is for everyone, not just traditional managers. The new reality is that everyone -- sales representatives, production employees, physicians -- needs OB knowledge to successfully work in and around organizations. Organizational Behavior is unparalleled in its ability to engage students by bringing cutting edge OB concepts closer to reality through the "theory-practice link" approach. McShane and Von Glinow help readers connect OB theories to emerging workplace realities through hundreds of fascinating real-life stories from across the United States and around the world. McShane/Von Glinow's Organizational Behavior 4th Edition also continues to be the source of the hottest topics, such as: employee engagement, resilience, four-drive theory, blogs and wikis, psychological harassment, learning orientation, Schwartz's values model, separating socioemotional from constructive conflict, and much, much, more.

McShane, Steven L. and Mary Ann Von Glinow. Organizational Behavior, 4th edition, McGraw-Hill/Irwin, 2008, ISBN: 9780073049779

StraighterLine provides a percentage score and letter grade for each course. A passing percentage is 70% or higher.

If you have chosen a Partner College to award credit for this course, your final grade will be based upon that college's grading scale. Only passing scores will be considered by Partner Colleges for an award of credit.

There are a total of 1000 points in the course:

Topic	Assessment	Points Available
3	Graded Exam 1	125
6	Graded Exam 2	125
6	Midterm Exam	250
10	Graded Exam 3	125
14	Graded Exam 4	125
15	Final Exam	250
Total		1000

Final Proctored Exam

The final exam is developed to assess the knowledge you learned taking this course. All students are required to take an online proctored final exam in order complete the course and be eligible for transfer credit.

Learn more about Proctored Exams

Create your own custom Organizational Behavior ! Select up to courses from the list below.

Online Course*: Organizational Behavior +$59.00
eTextbook*: BUS120 eTextbook (a $110.06 value) +$0.00
Proctoring (included)*: Proctoring +$0.00
Tutoring (included)*: Tutoring +$0.00

Subtotal
$59.00