By Danika Rockett, Ph.D.
Have you ever felt like you could use a little extra help as you're working through your StraighterLine courses? You probably already know that you can chat online, give us a call, or visit our Help Center – all through your MyLine dashboard. Our Student Advisors love helping out, and they're able to assist you with everything from logging in to your course to requesting a transcript.
But did you know that your StraighterLine courses come with 10 free hours of tutoring from Smarthinking, a trusted leader in online tutoring? Through Smarthinking, we are able to offer our students lots of cool support features, including experienced subject-matter experts in a variety of academic disciplines to provide you with personalized, on-demand help.
But as you know, StraighterLine is all about convenience and flexibility–we want to enable you to complete your degree on your own terms, and on your own schedule. And just as the term "on-demand" suggests, Smarthinking is available to you literally 24/7. So if you're struggling with an algebra formula at 3 a.m., that's no problem–someone will be there to help.
Depending on your individual needs, you have a few options with Smarthinking:
- Writing Center: Are you taking English Composition or Business Communication with StraighterLine? You can submit an essay to the Smarthinking Writing Center, and an expert writing tutor will help you revise.
- Drop-in Tutoring: Do you have a quick question that you need answered right away? Try chatting with a live Smarthinking tutor for immediate assistance.
- Scheduled Tutoring: Would you like to plan for more in-depth, one-on-one feedback from an expert in a particular field? You can schedule a convenient time for a live session to meet your tutoring needs.
- Offline Questions: Don't feel like chatting or working through a one-on-one session? We've got you covered–Smarthinking offers the option of sending your question and receiving feedback asynchronously.
And there's also an app! You can download a convenient app on your iPhone, iPad, or Android device for quick and easy access to Smarthinking from anywhere.
As you can see, we offer a comprehensive array of support options for you, all designed with your success in mind. Whether it's help from a StraighterLine Student Advisor, or tutoring from Smarthinking, just know that we're always there to lend a helping hand if you find yourself struggling in any of your courses. More than 500 academic institutions currently use Smarthinking as a tutoring option, so you can be confident that you're getting help from tutors who really know their stuff.
Good luck as you continue on your degree path!
About the Author: Danika Rockett, Ph.D., is a course manager at StraighterLine specializing in English composition and communication. As a former English and Technical Communication professor, she manages all courses that involve qualitative assessment; she also helps develop and improve course content. She has nearly 10 years of university teaching experience, both online and in the classroom.