Getting Help with Your Online Courses: Tutoring and Support

Getting Help with Your Online Courses: Tutoring and Support
Beth Dumbauld

Going back to school. Taking college courses. Completing a degree. For many, it’s an exciting yet stressful time. Some haven’t done homework in years. Others lack confidence in certain subject areas like math or writing.

And that’s okay. That’s why you are in school. To learn. To improve. And that’s why StraighterLine is here – to help you reach your goals every step of the way.

Student Support

Have you ever felt like you could use a little extra help as you're working through a StraighterLine course? You may not know that you can chat online, give us a call, submit a support request, or visit our Help Center--all through your student dashboard.

Our Student Advisors love helping out, and they're able to assist you with everything from logging into your course, providing access to resources, requesting transcripts, and more.

Your dashboard  also provides you with real-time course progress tracking. You can quickly see if you are on pace to meet your personal course completion goals – and your grades. With your dashboard, you can easily stay on top of your StraighterLine course. Need to take a break? Simply logout. Ready to start again? Jump right back in where you left off with our resume function.

On-Demand Tutoring

Your StraighterLine courses include free tutoring. Through our partnership with, we are able to offer our students lots of helpful support features, including experienced subject-matter experts in a variety of academic disciplines to provide you with personalized, on-demand help.

Since StraighterLine is all about convenience and flexibility, we want to make it easy for you to complete courses on your schedule. And just as the term "on-demand" suggests, tutoring is available to you 24/7. So if you're struggling with an algebra formula at 3 a.m., that's no problem--someone will be there to help.

Depending on your individual needs, you have a lot of great options at StraighterLine to get help with your coursework:

  • Writing Center: Are you planning on taking a writing course, such as English Composition or Business Communication, with us? You can submit a paragraph, an essay draft, or even an outline for review, and an expert writing tutor will help you revise prior to submitting your assignment for grading.
  • Scheduled Tutoring: Would you like to plan for more in-depth, one-on-one feedback from a subject matter expert? You can schedule a convenient time for a live session to meet your tutoring needs.
  • Drop-in Tutoring: Do you have a quick question that you need answered right away? Try chatting with a live tutor for immediate assistance.
  • Offline Questions: Don't feel like chatting or working through a one-on-one session? We've got you covered--you have the option of sending your question and receiving feedback at a time that is more convenient for you.

And there's also an app! You can download a convenient app on your mobile device for quick and easy access to tutoring from anywhere.

As you can see, we offer a comprehensive array of support options for you, all designed with your success in mind. Whether it's help from a StraighterLine student advisor, or tutoring from, just know that we're always here to lend a helping hand if you find yourself struggling in any of your courses.

Earn Credit at Your School

StraighterLine courses are guaranteed to transfer at our partner colleges and universities and have all also been accepted for credit at over 2,000 colleges and universities using ACE Credit.

Sign up for one of our 60 general education courses today and get started immediately!

Getting help with online courses at StraighterLine

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