Organizational Behavior

Course Content from McGraw-Hill
Course Number: BUS120
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This course is designed to provide students with an opportunity to explore the behavior of individuals, groups, and organizations within today’s dynamic work environment. Specific topics include communications, motivations, leadership, power structure, and organizational culture.

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3
college credits
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Self Paced
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Business
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26 Reviews
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  • 10/15/14 by maryahrebecca
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  • 10/15/14 by maryahrebecca
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  • 8/11/14 by kristinaea
    Make sure you study and use the practice pieces in the lessons!
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  • 8/11/14 by kristinaea
    Make sure you study and use the practice pieces in the lessons!
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  • 7/10/14 by lancehokan
    I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.
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  • 7/10/14 by lancehokan
    I found a lot of the information very useful in my current job. My husband and I enjoyed discussing the topics and how they relate in both personal and professional areas of our lives.
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  • 9/1/13 by milfordaco
    The textbook is easy to understand.
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  • 8/23/13 by arhenderson05
    must get book
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  • 8/4/13 by zwlmel
    harder than principles of management
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  • 7/24/13 by arhenderson05
    get the book
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  • 5/23/13 by latricejohnson
    It was great because it was self-paced and not challenging at all.
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  • 5/9/13 by nmjwilliams92
    Needed for most business degrees or minors, it's a core class basically about sociology and psychology and it's application to business.
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  • 2/21/13 by johnnyc
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  • 1/26/13 by chrislane125
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Course Objectives

After completing this course, you will be able to:

  • Correlate self-concept, personality, emotions, and values to work performance.
  • Correlate intelligence, ability, attitudes, job satisfaction, and learning to work performance.
  • Illustrate strategies to overcome social perception and attribution, diversity, and stress to improve performance.
  • Compare and contrast content and process theories of motivation.
  • Explain the use of goal-setting, feedback, rewards, and reinforcement, in improving performance.
  • Examine the structure, size, and design of teams, and the effect of norms and roles on behavior.
  • Examine techniques for effective team work, especially in problem-solving and decision-making.
  • Examine barriers to communication and apply techniques of effective communication.
  • Differentiate functional and dysfunctional conflict and apply conflict management techniques.
  • Apply influence, power, and political tactics to achieve performance-related goals, consistent with ethical principles.
  • Select elements of organizational structure to optimize employee motivation.
  • Correlate organizational culture to employee motivation.
  • Examine employee responses to organizational change and apply strategies to overcome resistance to change.
  • Apply leadership theories and styles to improve employee motivation.

Topic

Topic

Subtopics

Objectives

1

Issues in Individual Behavior

  • Social Perception and Attributions
  • Diversity
  • Stress and Stress Management
  • Correlate perceptions, stereotypes, and attribution to workplace behavior.
  • Analyze issues impacting a diverse workforce.
  • Examine causes and consequences of stress.
  • Describe stress-reduction techniques.

2

Determinants of Individual Behavior

  • Self-Concept
  • Personality
  • Emotions
  • Values
  • Define and explain self-concept and self-efficacy.
  • Evaluate the applicability of personality traits to work performance.
  • Correlate emotions to work performance.
  • Classify and illustrate personal values and value conflicts.

3

Determinants of Individual Task Performance

  • Intelligence and Ability
  • Attitudes
  • Job Satisfaction
  • Learning
  • Explain mental abilities and multiple intelligences.
  • Correlate attitudes to work performance.
  • Compare and contrast models of job satisfaction.
  • Examine how organizations encourage employees to learn.

4

Theories of Motivation

  • Content Theories of Motivation
  • Process Theories of Motivation
  • Compare and contrast content theories of motivation.
  • Compare and contrast process theories of motivation.

5

Motivation: Performance Management

  • Goal Setting
  • Feedback and Rewards
  • Reinforcement
  • Explain the effect of outcome goals and learning goals on performance.
  • Examine the effect of feedback and rewards on performance.
  • Assess the use of reinforcement for behavior modification.

6

Teams in the Workplace

  • Types of Teams
  • Norms and Roles
  • Team Structures
  • Problems of Teams
  • List types of teams.
  • Explain the effect of norms and roles on behavior.
  • Describe the structure, size, and design of teams.
  • Examine the obstacles to team effectiveness, such as groupthink and social loafing.

7

Team Building

  • Effective Teams
  • Stages of Team Development
  • Decision Making in Teams
  • Describe the characteristics of effective teams, such as cohesiveness, cooperation, and trust.
  • Explain and illustrate the stages of team development.
  • Compare and contrast team problem-solving and decision-making techniques.

8

Communication

  • Process of Communication
  • Barriers to Communication
  • Types of Communication
  • Effective Communication
  • Explain the process of communication.
  • Illustrate barriers to communication.
  • Illustrate verbal, non-verbal, formal, and non-formal communication.
  • Apply the techniques of sending and receiving messages and active listening.

9

Organizational Politics

  • Influence Tactics
  • Types of Power
  • Politics
  • Ethics
  • Select an influence tactic for a situation.
  • Classify bases of power in business situations.
  • Demonstrate the use of political tactics to achieve organizational goals.
  • Apply principles of ethics when exerting influence or authority or when employing political tactics.

10

Conflict and Negotiation

  • Causes of Conflict
  • Functional and Dysfunctional Conflict
  • Conflict Management
  • Negotiation
  • Analyze the causes of conflict.
  • Distinguish between functional and dysfunctional conflict.
  • Apply techniques of stimulating functional conflict.
  • Apply techniques of resolving dysfunctional conflict.
  • Apply techniques of negotiation to resolve conflicts.

11

Leadership

  • Leadership Theories and Styles
  • Leaders and Followers
  • Compare and contrast leadership theories and styles.
  • Correlate leadership theories and styles to employee motivation.

12

Organizational Structure and Design

  • Structure and Organizational Behavior
  • Describe how structure enhances organizational effectiveness.
  • Explain how flexibility contributes to organizational success.

13

Organizational Culture

  • Elements of Organizational Culture
  • Organizational Socialization
  • Mentoring
  • Correlate organizational artifacts, values, and assumptions to employee motivation.
  • Correlate models of organizational socialization to employee motivation.
  • Evaluate the usefulness of mentoring as a tool to embed organizational culture.

14

Change Management

  • Models of Change
  • Resistance to Change
  • Overcoming Resistance to Change
  • Analyze models of organizational change.
  • Examine the causes of resistance to change.
  • Apply strategies to overcome resistance to change.

15

Review Topic

  • Review
  • Review

There are no prerequisites to take Organizational Behavior.

Required Textbook: This course has assigned reading.

Title: Organizational Behavior eTextbook

ISBN: 9780077800390

Our Price: $110.06

Assigned reading material as part of taking this online course.
bookshelfWith every purchase of an eTextbook through StraighterLine, students have access to their texts via the Bookshelf App which syncs to their course, provides offline access for studying on the go, and more.
-OR-
book cover

In their new Fourth Edition, McShane and Von Glinow continue the trailblazing innovations that made previous editions of Organizational Behavior recognized and adopted by the new generation of organizational behavior (OB) instructors. Acclaimed for its readability and presentation of current knowledge, this textbook's philosophy is that OB knowledge is for everyone, not just traditional managers. The new reality is that everyone -- sales representatives, production employees, physicians -- needs OB knowledge to successfully work in and around organizations. Organizational Behavior is unparalleled in its ability to engage students by bringing cutting edge OB concepts closer to reality through the "theory-practice link" approach. McShane and Von Glinow help readers connect OB theories to emerging workplace realities through hundreds of fascinating real-life stories from across the United States and around the world. McShane/Von Glinow's Organizational Behavior 4th Edition also continues to be the source of the hottest topics, such as: employee engagement, resilience, four-drive theory, blogs and wikis, psychological harassment, learning orientation, Schwartz's values model, separating socioemotional from constructive conflict, and much, much, more.

McShane, Steven L. and Mary Ann Von Glinow. Organizational Behavior, 4th edition, McGraw-Hill/Irwin, 2008, ISBN: 9780073049779

StraighterLine provides a percentage score and letter grade for each course. A passing percentage is 70% or higher.

If you have chosen a Partner College to award credit for this course, your final grade will be based upon that college's grading scale. Only passing scores will be considered by Partner Colleges for an award of credit.

There are a total of 1000 points in the course:

Topic

Assessment

Points Available

3

Graded Exam 1

125

6

Graded Exam 2

125

6

Midterm Exam

250

10

Graded Exam 3

125

14

Graded Exam 4

125

15

Final Exam

250

Total

1000


You are required to take an online proctored final exam in order to be eligible for transfer credit. You can take your proctored final exam at home or anywhere you have access to a webcam with a microphone and a reliable, high-speed internet connection. For additional questions, please refer to the FAQ on Online Proctoring or contact your student advisors at 877-787-8375.

This course is designed to provide students with an opportunity to explore the behavior of individuals, groups, and organizations within today’s dynamic work environment. Specific topics include communications, motivations, leadership, power structure, and organizational culture.

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