CompTIA A+ Certification Training

Course Content from McGraw Hill
Course Number: COMPTIA_A+
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This course provides students with a CompTIA certification path designed to help them prepare for and pass the CompTIA A+ 220-1001 and 220-1002 exams to receive CompTIA A+ certification. It is recommended, but not required, that students have at least 9 to 12 months of hands-on experience in a lab or in an IT field before attempting their CompTIA A+ certification. For students looking for an entry-level certification, our Microsoft Technology Associate (MTA) certification training courses may be a better fit.


The course assignments, including readings, quizzes, practice lab exercises, and exams, align with CompTIA A+ certification competencies. These competencies include those related to hardware, networking, mobile devices, hardware and network troubleshooting, Windows operating systems, other operating systems and technologies, security, software troubleshooting, and operational procedures. Additionally, the course offers students CompTIA A+ practice exams and a CompTIA A+ exam discount for students who complete the course.

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Computer Science
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Course Objectives

After completing this course, you will be able to:

  • Work with CPUs, RAM, microprocessors, BIOS, motherboards, power supplies, and other PC components
  • Install, configure, and troubleshoot hard drives
  • Manage peripheral devices and removable media
  • Install, upgrade, and maintain operating systems, including Windows, Mac OS X, and Linux
  • Troubleshoot common computer problems
  • Establish users and groups
  • Set up video and multimedia cards
  • Administer smartphones, tablets, and other mobile devices
  • Install and configure wired and wireless networks
  • Connect to the Internet
  • Secure your PC and your network
  • Install, configure, and manage printers and multifunction devices
  • Work with the latest virtualization technologies
  • Understand safety and environmental issues
Topic Topic Title Subtopics Objectives
PART I: CompTIA A+ 202-901 Exam Objectives
1 Preparing for the CompTIA A+ Exams
  • Introduction to the Class
  • Who is CompTIA?
  • CompTIA A+ Objectives
  • Path to Certification
  • Explain the importance of CompTIA A+ certification
  • Detail the CompTIA A+ certification objectives
  • Describe how to become CompTIA A+ certified
2 Safety and Professionalism
  • The Professional Tech
  • Effective Communication
  • Preparedness
  • Present yourself with a proper appearance and professional manner
  • Talk to customers in a professional, productive manner
  • Discuss the tools of the trade and preparations necessary to deal with problems proactively
3 The Visible Computer
  • The Computing Process
  • Computing Hardware
  • Computing Software
  • Describe how computing devices work
  • Identify common connectors and devices on typical computer systems
  • Discuss features common to operating system software
4 CPUs
  • How CPUs and Memory Work
  • Modern CPUs
  • Selecting and Installing CPUs
  • Troubleshooting CPUs
  • Identify the core components of a CPU
  • Describe the relationship of CPUs and memory
  • Explain the varieties of modern CPUs
  • Select and install a CPU
  • Troubleshoot CPUs
5 RAM
  • Understanding DRAM
  • Types of RAM
  • Working with RAM
  • Troubleshooting RAM
  • Identify the different types of DRAM packaging
  • Explain the varieties of RAM
  • Select and install RAM
  • Perform basic RAM troubleshooting
6 Firmware
  • CMOS and RTC
  • Option ROM and Device Drivers
  • Power-On Self Test (POS)
  • Care and Feeding of BIOS/UEFI and CMOS
  • Explain the function of BIOS
  • Distinguish among various CMOS setup utility options
  • Describe option ROM and device drivers
  • Troubleshoot the power-on self-test (POST)
  • Maintain BIOS and CMOS properly
7 Motherboards
  • How Motherboards Work
  • Expansion Bus
  • Upgrading and Installing Motherboards
  • Troubleshooting Motherboards
  • Explain how motherboards work
  • Recognize modern expansion buses
  • Upgrade and install motherboards
  • Troubleshoot motherboard problems
8 Power Supplies
  • Understanding Electricity
  • Powering the PC
  • Installing and Maintaining Power Supplies
  • Troubleshooting Power Supplies
  • Explain the basics of electricity
  • Describe the details of powering the PC
  • Install and maintain power supplies
  • Explain power supply troubleshooting and fire safety
9 Mass Storage Technologies
  • How Hard Drives Work
  • Connecting Mass Storage
  • Protecting Data with RAID
  • Installing Drives
  • Explain how hard drives work
  • Identify mass storage interface connections
  • Describe how to protect data with RAID
  • Describe hard drive installation
10 Implementing Mass Storage
  • Hard Drive Partitions
  • Hard Drive Formatting
  • The Partitioning, Formatting, and Pooling Process
  • Maintaining and Troubleshooting Hard Drives
  • Explain the partitions available in Windows
  • Discuss hard drive formatting options
  • Partition and format hard drives
  • Maintain and troubleshoot hard drives
11 Essential Peripherals
  • Supporting Common Ports
  • Common Peripherals
  • Storage Devices
  • Explain how to support multipurpose connectors
  • Identify and install standard peripherals on a computer
  • Identify and install standard storage devices (that aren’t SSDs or HDDs) and their media
12 Building a PC
  • Specialized PCs
  • Installing and Upgrading Windows
  • Post-Installation Tasks
  • Research and spec out specialized PCs
  • Install and upgrade windows
  • Describe Windows post-installation best practices
13 Windows Under the Hood
  • Registry
  • The Boot Process
  • Applications, Processes, and Services
  • Tools for Programmers
  • Work with the Registry
  • Understand and observe the Windows boot process
  • Manager processes, services, and threads
  • Explore Windows tools for programmers
14 Users, Groups, & Permissions
  • Authentication with Users and Groups
  • Authorization Through NTFS
  • Sharing Resources Securely
  • Beyond Sharing Resources
  • Create and administer Windows users and groups
  • Define and use NTFS permissions for authorization
  • Share a Windows computer securely
  • Secure PCs with policies and User Account Control
15 Maintaining and Optimizing Operating Systems
  • Maintaining Operating Systems
  • Optimizing Operating Systems
  • Preparing for Problems
  • Perform operating system maintenance tasks
  • Optimize operating systems
  • Prepare for problems
16 Working with the Command-Line Interface
  • Deciphering the Command-Line Interface
  • Mastering Fundamental Commands
  • Working with Files
  • Assorted Windows Commands
  • Assorted macOS and Linux Commands
  • Scripting
  • Explain the operation of the command-line interface
  • Describe fundamental commands
  • Explain file manipulation
  • Describe additional useful Windows commands
  • Describe additional helpful macOS and Linux commands
  • Explain scripting
17 Troubleshooting Operating Systems
  • Failure to Boot
  • Failure to Start Normally
  • Application Problems
  • Troubleshoot boot problems
  • Troubleshoot GUI problems
  • Troubleshoot application problems
18 Display Technologies
  • Video Displays
  • Display Adapters
  • Installing and Configuring Video
  • Troubleshooting Video
  • Additional Display Topics
  • Explain how video displays work
  • Select the proper video card
  • Install and configure video
  • Troubleshoot basic video problems
19 Essentials of Networking
  • Roles Hosts Play in Networks
  • Networking Technologies
  • Implementing Ethernet
  • Describe the basic roles of various networked computers
  • Discuss network technologies and Ethernet
  • Describe a typical Ethernet implementation
20 Local Area Networking
  • TCP/IP
  • Installing and Configuring a Wired Network
  • Troubleshooting Networks
  • Explain the basics of TCP/IP
  • Install and configure wired networks
  • Troubleshoot wired networks
21 Wireless Networking
  • Wireless Networking Components
  • Wireless Networking Standards
  • Installing and Configuring Wireless Networking
  • Troubleshooting Wi-Fi
  • Describe wireless networking components
  • Analyze and explain wireless networking standards
  • Install and configure wireless networks
  • Troubleshoot wireless networks
22 The Internet
  • How the Internet Works
  • Connecting to the Internet
  • Internet Application Protocols
  • Internet Troubleshooting
  • Explain how the Internet works
  • Connect to the Internet
  • Use Internet application protocols
  • Troubleshoot an Internet connection
23 Virtualization
  • Benefits of Virtualization
  • Implementing Virtualization
  • To the Cloud
  • Explain why virtualization is so highly adopted
  • Create and use a virtual machine
  • Describe the service layers and architectures that make up cloud computing
24 Portable Computing
  • Portable Computing Devices
  • Extending Portable Computers
  • Managing and Maintaining Portable Computers
  • Upgrading and Repairing Laptop Computers
  • Describe the many types of portable computing devices available
  • Explain ways to expand portable computers
  • Manage and maintain portable computers
  • Upgrade and repair portable computers
  • Troubleshoot portable computers
25 Understanding Mobile Devices
  • Mobile Computing Devices
  • Mobile Operating Systems
  • Configuring a Mobile Device
  • Explain the features and capabilities of mobile devices
  • Describe the major mobile operating systems
  • Describe how to configure mobile devices
26 Care and Feeding of Mobile Devices
  • Troubleshooting Mobile Device Issues
  • Securing Mobile Devices
  • Mobile OS and Application Security Issues
  • Troubleshoot common mobile device and application issues
  • Explain basic mobile device security
  • Describe typical mobile OS and application security issues
27 Printers and Multifunction Devices
  • Printer and Multifunction Device Components and Technologies
  • Installing a Multifunction Device
  • Troubleshooting Printers
  • Describe current printer and multifunction device technologies
  • Explain the laser printing process
  • Install and configure a printer or multifunction device
  • Recognize and fix basic printer and multifunction device problems
28 Securing Computers
  • Analyzing Threats
  • Security Concepts and Technologies
  • Network Security
  • Explain the threats to your computers and data
  • Describe key security concepts and technologies
  • Explain how to protect computers from network threats
29 Getting Organized
  • Documentation Best Practices
  • Managing Change Management
  • Disaster Prevention and Recovery
  • Compare best practices associated with types of documentation
  • Implement basic change management properly
  • Implement basic disaster prevention and recovery
30 Course Final Exam  
There are no prerequisites to take CompTIA A+ Certification Training.

The required eTextbook for this course is included with your course purchase at no additional cost. More information on StraighterLine eTextbooks

Prefer the hard copy? Simply purchase from your favorite textbook retailer; you will still get the eTextbook for free.

The StraighterLine CompTIA A+ training courses are developed with CompTIA Approved Quality Content (CAQC) from McGraw-Hill Professional.

textbook cover

Written by the leading authority on CompTIA A+ certification and training, this four-color guide will help you become a certified IT professional with proven expertise in hardware and software, and help you pass CompTIA A+ exams 220-901 and 220-902. Mike Meyers’ CompTIA A+ Guide to Managing and Troubleshooting PCs, Sixth Edition offers complete coverage of the latest exam objectives. You’ll get on-the-job tips, end-of-chapter review questions, and hundreds of color photographs and illustrations.
Meyers, Mike. Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs (Exams220-1001 & 220-1002). 6th edition, Mcgraw-Hill, 2019. ISBN: 9781260455069

lab manual book cover

This practical workbook contains more than 130 labs that challenge you to solve real-world problems by applying key concepts. Thoroughly revised for the 2019 exam objectives, the book maps directly to Mike Meyers’ CompTIA A+® Guide to Managing and Troubleshooting PCs, Sixth Edition. You will get complete materials lists, setup instructions, and start-to-finish lab scenarios. “Hint” and “Warning” icons guide you through tricky situations, and post-lab questions measure your knowledge.

130+ video lectures from best-selling author and trainer Mike Meyers and his team at Total Seminars, who have developed educational and entertaining video training. The Total Seminars videos cover important course concepts, exam objectives, and tips and tricks for preparing for the CompTIA A+ certification exam.

NOTE: CompTIA certification exam or exam voucher is not included in the course and must be completed at a Pearson|Vue Test Center.

StraighterLine provides a percentage score and letter grade for each course. See Academic Questions section in FAQ for further details on percentage scores and grading scale. A passing percentage is 70% or higher.
If you have chosen a Partner College to award credit for this course, your final grade will be based upon that college's grading scale. Only passing scores will be considered by Partner Colleges for an award of credit.

There are a total of 1000 points in the course:

TopicAssessmentPoints Available
4Graded Exam 160
7Graded Exam 260
10Graded Exam 360
13Graded Exam 460
15Graded Exam 560
15Graded Midterm Exam100
18Graded Exam 660
21Graded Exam 760
24Graded Exam 860
26Graded Exam 960
29Graded Exam 1060
30Graded Final Exam300
Total 1000

This course provides students with a CompTIA certification path designed to help them prepare for and pass the CompTIA A+ 220-1001 and 220-1002 exams to receive CompTIA A+ certification. It is recommended, but not required, that students have at least 9 to 12 months of hands-on experience in a lab or in an IT field before attempting their CompTIA A+ certification. For students looking for an entry-level certification, our Microsoft Technology Associate (MTA) certification training courses may be a better fit.


The course assignments, including readings, quizzes, practice lab exercises, and exams, align with CompTIA A+ certification competencies. These competencies include those related to hardware, networking, mobile devices, hardware and network troubleshooting, Windows operating systems, other operating systems and technologies, security, software troubleshooting, and operational procedures. Additionally, the course offers students CompTIA A+ practice exams and a CompTIA A+ exam discount for students who complete the course.

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